1. Who We Are

GoAGI Inc. is a U.S.-based company headquartered at 8 The Green, STE R, Dover, DE 19901, United States. We provide the Agentic AI Data Foundry, an end-to-end AI-native data infrastructure platform that powers AI model training, fine-tuning, and adaptive learning across GenAI, defense, robotics and other verticals.

2. Scope and Applicability

This Privacy Policy applies to the personal data collected when you:

3. What Personal Information We Collect

A. Information You Provide Directly

• User Data: Name, email address, phone number, job title, company, etc.

• Billing Data: Payment method, billing address (via Stripe)

• Account Data: Login credentials, authentication info (via Auth0)

• Communications: Survey responses, support tickets, event registrations, demo requests

• Customer Project Data: Files, datasets, instructions, and ML model input uploaded by customers

B. Information Collected Automatically

• IP address, browser type, operating system, device information

• Usage logs, session activity, and cookies (see our Cookie Policy)

C. Information from Third Parties

• Identity/authentication providers (e.g., Auth0, Google)

• Business or marketing partners

4. How and Why We Use Personal Information

• Account registration and access

  Contractual necessity

• Platform usage and service delivery

  Contractual necessity; Legitimate interest

• Billing and transactions

  Contractual necessity

• Customer support

  Contractual necessity; Legitimate interest

• Marketing communications

  Consent; Legitimate interest

• Event/webinar registration

  Legitimate interest

• Platform security and fraud prevention

  Legitimate interest

• Legal compliance

  Legal obligation

5. Sharing of Personal Information

We may share your personal data with:

• Authorized users/admins of your organization

• Affiliates of GoAGI Inc.

• Regulators, legal authorities when required by law

• Potential acquirers in connection with a merger, acquisition, or sale

• Others with your explicit consent

6. International Data Transfers

Your data may be transferred and stored in countries outside your country of residence, including the United States. We use appropriate safeguards such as Standard Contractual Clauses, Data Privacy Framework adherence, and local law compliance (e.g., GDPR, UK DPA, Saudi PDPL, UAE DIFC).

7. Data Retention

We retain personal data as long as necessary to:

• Provide the Services

• Comply with legal obligations

• Resolve disputes and enforce agreements

We determine retention periods based on the type of data, legal obligations, and business needs. Data may be anonymized or securely deleted after expiry.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict processing

• Withdraw consent where applicable

• Request data portability

• Lodge a complaint with a data protection authority

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. If we become aware that we’ve collected personal data from a child, we will delete it immediately.

10. Security

GoAGI Inc. is committed to protecting your personal data through a comprehensive set of technical, administrative, and organizational safeguards. Our security framework includes:

• HIPAA Compliance: We adhere to the Health Insurance Portability and Accountability Act (HIPAA) standards to safeguard Protected Health Information (PHI).

• PII Protection: Our team is trained in identifying and safeguarding Personally Identifiable Information (PII), ensuring adherence to legal and policy requirements for secure data handling.

• Non-Disclosure Agreements (NDAs): All team members sign comprehensive NDAs to maintain data confidentiality. We also offer customized NDAs to meet specific project needs.

• Two-Factor Authentication (2FA): We implement 2FA across our systems to ensure that only authorized personnel can access sensitive areas of our platform.

• GDPR Compliance:We comply with the General Data Protection Regulation (GDPR) to protect the data privacy rights of our European clients.

• SSL Encryption:All data transmissions on our platform are encrypted with Secure Socket Layer (SSL) technology to protect your data during transit.

• Anti-DDoS Protection:We employ robust measures to prevent Distributed Denial of Service (DDoS) attacks, ensuring our services remain reliable and accessible.

• Data Usage Policy:We do not use or train any artificial intelligence (AI) models with your data. Your information is exclusively used for the services you request, ensuring it remains private and secure.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

11. Updates to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. The "Last Updated" date at the top indicates when this version was published. Material changes will be communicated appropriately.

12. Contact Us

For questions or requests regarding this policy, contact:

1. Definitions

• "User" means an individual or entity that accesses or uses the Services.

• "Customer Data" means data, content, or materials submitted to the Services by Users.

• "Platform" means the AI Data Foundry system and any other software or services provided by GoAGI.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use the Services. If you are accessing the Services on behalf of a business, you represent that you are authorized to bind that entity to these Terms.

3. Account Registration

You may need to create an account to access certain Services. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity under your account.

4. License Grant

Subject to these Terms, GoAGI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. We reserve all rights not expressly granted.

5. Restrictions on Use

You agree not to:

• Copy, modify, reverse engineer, decompile, or disassemble the Services

• Use the Services for any illegal or unauthorized purpose

• Interfere with or disrupt the integrity or performance of the Services

• Introduce malware, spam, or harmful code into the Services

• Resell or lease the Services to third parties without written consents

6. Customer Data

You retain ownership of all Customer Data submitted to the Services. You grant GoAGI a worldwide, limited license to host, use, and process Customer Data for the purpose of providing and improving the Services. We do not train AI models on your data without explicit consent.

7. Privacy and Security

Use of the Services is also governed by our Privacy Policy and Security Statement , which are incorporated by reference into these Terms.

8. Service Modifications

We may update, enhance, or discontinue features of the Services at any time. We will provide advance notice of any changes that materially affect your use of the Services.

9. Payment Terms

If applicable, payments for Services are due according to the terms in your order form, proposal, or invoice. All fees are non-refundable unless otherwise stated.

10. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, code, designs, and trademarks, are owned by GoAGI or its licensors. No rights are granted except as explicitly stated.

11. Warranties and Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Services will be error-free, uninterrupted, or meet your specific requirements.

12. Indemnification

You agree to indemnify and hold harmless GoAGI and its affiliates from any claims, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Services or violation of these Terms.

13. Limitation of Liability

To the fullest extent permitted by law, GoAGI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Services.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Any legal action shall be brought exclusively in the state or federal courts located in Delaware.

15. Dispute Resolution

Before filing a claim, you agree to attempt to resolve the dispute by contacting us at legal@goagi.ai If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Force Majeure

GoAGI shall not be liable for failure or delay in performance due to causes beyond its reasonable control, including acts of God, internet outages, war, terrorism, labor disputes, and governmental actions.

17. Changes to Terms

We may revise these Terms from time to time. We will post the updated Terms on our website with the "Last Updated" date. Continued use of the Services constitutes your acceptance of the changes.

18. Confidentiality

Both parties agree to maintain the confidentiality of any non-public, proprietary, or confidential information disclosed in connection with the Services (“Confidential Information”). You agree not to disclose, copy, distribute, or use any Confidential Information for purposes outside the scope of these Terms without prior written consent.

This obligation does not apply to information that:

• Was publicly known at the time of disclosure,

• Becomes publicly known through no fault of the receiving party,

• Is disclosed with the disclosing party’s prior written approval, or

• Is required to be disclosed by law, regulation, or court order (in which case, advance notice shall be provided where legally permissible).

19. Contact Us

If you have any questions about these Terms, please contact us: